Blog

Avy's platform now reaches more than 60,000 homes in Finland, as Finnish property companies add AI on top of their existing systems instead of replacing them.

Case management, tenant communication and the digital customer journey in one system – and how AI resolves more than half of all cases without manual handling.

AI for property management has quickly evolved from a futuristic concept into a practical tool for housing companies.

Reflections after Avy's first year in the Finnish housing market: what drives the digitalisation of residential property, and what actually changes.

Agentic AI is everywhere right now. What the term means for the property industry — and how the technology can be used to work smarter.

A tenant app gathers issue reports, bookings and rent invoices in one place. How it improves the tenant experience and lightens the load on management.

Public Davy is a public version of Avy’s AI agent that meets visitors directly on your website, without login. How it works and how to get started.

The industry is moving towards Best of Breed. How Avy complements your existing property management system with resident services — without replacing it.

Effective property management is about automating the routines. Three ways Avy creates more efficient management — without compromising on service.

Masterclass: AI-agent Davy

AI agents and chatbots are taking over more and more tenant cases. How they affect service levels, response times and the property manager’s day.

Effective customer service in property management is built on digital self-service and AI. How to cut administration and raise satisfaction — with real numbers.

Avy has gone from tenant app to tenant experience platform. Petter Arvidsson, CPO, on what the shift means for property companies.

Proptech is technology that changes how properties are managed and experienced. What the term covers, and what it gives property owners in practice.

Digital property management automates move-in and move-out, cases and invoices. How property owners save time and up to 30 % in costs.

Lena Liljendahl, Sveriges Allmännytta, on how social sustainability work becomes a competitive advantage for housing companies — and where the gains are.

Open property systems let housing companies connect the best solution in each area. How system transparency creates value in property management.

Electricity costs worry many residents. How Sveafastigheter and Studentbostäder i Norden use the tenant app to help tenants cut their consumption.

From Almedalen 2022: what tenants care about most, how mature the property industry is — and the role digital technology plays in tenant experience.

Petter Arvidsson, CPO at Avy, on what a Tenant Experience platform is, what residents ask for and what housing companies should consider when choosing one.

Mannersons has won Kundkristallen four years running. On what successful customer care takes — and why personal service and data belong together.

HannahClara Vilsek on e-commerce in the housing industry: which resident services tenants actually buy, and what it gives the property owner.