We welcome Public Davy — the real estate industry's new digital employee

Davy has so far helped residents behind a login. Now we are releasing Public Davy — the same AI agent, but available directly on the property company’s website, without login.

What sets it apart from a general chatbot is the knowledge. Public Davy is built for property management and resident relations, and combines that industry knowledge with each company’s own routines and FAQs.

Here is how it works — and what it means for your customer service.

What is Public Davy — and why is it needed?

Public Davy is, just as the name suggests, a public version of our AI agent Davy. Where the regular Davy helps residents in logged in mode, Public Davy takes it a step further and steps out into the open. Now, real estate company website visitors can get quick help right from the home page — whether it's finding the right information, understanding processes or getting in touch with the right part of the organization. Real estate companies can also add Public Davy to any web service, such as the rental where residents can ask questions about vacant properties, etc. The purpose is simple: Simplify communication. Reduce search time. Relieve customer service. Create more secure and satisfied accommodation.

What sets Public Davy apart from other AI agents?

There are many AI agents and generic chatbots on the market. But most lack a crucial component: industry knowledge and context.

“Davy is an expert in the real estate industry. It is not a general AI agent who should know a little about everything — but one who is trained, reinforced and adapted to property management and housing relations. Peter Arvidsson, CPO, Avy.

Public Davy combines Avy's deep industry understanding with clients' own guidelines, procedures and FAQs. This means that every real estate company can create a unique, enterprise-specific AI experience — while gaining the peace of mind of an AI agent designed specifically for their business.

How does Public Davy work in practice?

Implementation is designed to be fast and smooth, without heavy projects or long IT tracks.

Easy start-up — 2 to 4 weeks

A Public Davy project typically spans two to four weeks, depending on the content and features the customer desires.

A separate knowledge base

Each customer has access to a user-friendly knowledge base where they can:

• add content
• adjust responses
• manage scenarios
• adjust tonality and instructions

This is where the magic combination arises — the customer's own knowledge, enhanced by Davy's built-in industry expertise.

Public Davy always comes with a basic knowledge module from Avy, based on best practices in the industry. After that, the real estate company builds on its processes and needs.

What does Public Davy enable for real estate companies?

Public Davy opens up new ways of working — both operationally and customer-oriented:

• Faster response to residents and stakeholders
• Reduced burden on customer service and managers
• Better availability, 24 hours a day
• More accurate responses thanks to industry-specific AI
• Increased conversion on the site through guidance and structure

For many companies, Public Davy is also a step towards more data-driven customer service, where AI helps gather insights into what visitors are looking for and where information gaps exist.

Want to learn more?

For those who want to go deeper, we have developed a Masterclass that gives an overview of Davy and introduces Public Davy. Or book a demo today and we will tell you more!