Avy tenant app

Everything about your home in one place. Download the app for free and log in with BankID.

For residents

If your landlord uses Avy, the app is where you handle everything about your home. The app is free for residents.

Get started in three steps

  1. Download Avy – Boendeappen from the App Store or Google Play.
  2. Log in with BankID or the method your landlord or housing association has chosen.
  3. Done – you will see everything that applies to your home.

Download on the App Store · Get it on Google Play

What you can do in the app

  • Report a fault and follow the status of your case
  • Book the laundry room and shared spaces
  • Chat with your landlord
  • Read news and information about your building
  • Get answers around the clock from the AI agent Davy
  • Sign up for home services such as home insurance and electricity

Which features you see depends on what your landlord has activated.

My Pages in your browser

Prefer your computer? The same content is available on My Pages, with the same login. Your landlord will give you the address.

Can’t log in?

Our help center for residents has help with BankID, forgotten passwords and account issues. You can also email questions about the app and in-app payments to support@avy.se.

Please note: Avy is not your landlord. Questions about your lease or your apartment go to your landlord, via the app.

Are you a property owner or manager? Read about Avy for property companies.

Frequently asked questions

How do I get started with Avy as a resident?

Download the Avy app from the App Store or Google Play. Then log in with BankID or the verification method your landlord or housing association has chosen. Your landlord needs to use Avy for you to be able to log in.

Does it cost anything to use Avy as a resident?

No, the Avy app is free for residents. Any costs for services or offers in the app, such as home insurance or an electricity contract, are shown clearly before you choose to use them.

How do I report a fault?

Log in to the app and go to fault reporting. Describe the problem and submit your report – you can then follow the status of your case directly in the app.

Can I book the laundry room and shared spaces in Avy?

Yes, if your landlord has activated the feature you can book the laundry room, guest apartment, meeting rooms and other shared spaces directly in the app.

How do I contact my landlord?

All contact with your landlord happens in the Avy app – that's where you create cases and chat directly with property management. Avy is not your landlord and cannot answer questions about your lease or your apartment.

I can't log in to the app – what do I do?

See the login section in our help center – there you'll find help with BankID, forgotten passwords and account issues.

Which tenant services are available in the app, and do I have to buy them?

Through Avy Marketplace your landlord can offer home insurance, electricity and broadband. Which services you see depends on what your landlord has activated. All services are optional and do not affect your lease. You'll find them under My home in the app.

Is my personal data safe in Avy?

Yes. Avy complies with applicable data protection law (GDPR) and uses security technologies to protect your personal data. Read more in our privacy policy.

Where can I find answers to more questions?

Our help center for residents has answers about login, payments, tenant services and more. Questions about the app and in-app payments can also be sent to support@avy.se. If you are a property owner or manager, contact us.