Tenant Management
The customer platform
for property.
Other systems document the work — our AI agents do it.
500,000+ homes managed in Avy · Trusted by leading property companies
MEET THE AVY PLATFORM
How the customer platform works
Service, cases and communication in one place – on top of your existing property system.
Tenant experience
Native iOS, Android and web under your brand. Self-service for everything from leases and payments to bookings and documents, configurable down to property level.
Tenant Support
Configurable enquiry inbox, AI-assisted classification and routing, multilingual support and a full Tenant 360 view — backed by Davy AI Assistant and the Admin Copilot.
Tenant Communication
Notice board, push notifications and move-in / move-out journeys. Event-triggered messaging, a centralised document library and community surveys, all in one place.
Tenant insights
Real-time visibility into platform adoption, community engagement and Davy AI performance — benchmark properties, track activation and close knowledge gaps.
Marketplace
The Avy Marketplace brings home insurance, energy, broadband and more into the tenant app. Embedded partner journeys plus your own configurable add-ons and product catalogue.
CUSTOMER STORIES
“Now we can spend more time in the face-to-face meeting, where we really make a difference for our students.”
ResultS
Measurable impact from the first quarter.
Clients using Avy see fast improvements in volume, lead times, and customer satisfaction — without changing their PMS.
Fewer
tenant enquiries
Faster
response times, first reply within minutes
Increased
customer satisfaction
98%
tenants on the app
activated within 90 days