“Avy is a sharp digital partner that delivers on time and is very responsive to feedback”

Mannersons is a fifth-generation family company with a strong focus on market-leading service. With the motto “always close”, Mannersons and Avy set out to take the next step in meeting customers where they are: digitally, on mobile.

Mannersons’ management team can now offer digital payments, repair reporting, laundry booking and resident services — and manage and respond to their customers’ requests more easily. It is all delivered through a fully branded tenant experience app that preserves the privacy and the values the company has long stood for.

“Avy is a sharp digital partner that delivers on time and is very responsive to feedback. We had high demands when it came to tailoring the details so that it feels 100% like our own tenant experience app — and that, together with Avy’s technical platform and market-leading expertise in the field, has produced a very good result. Through close, intensive joint work we are now the first in Sweden able to offer a number of services through the app.”

Mannersons Fastigheter won the “Kundkristallen” award for best service and profile in 2019, with 99.6% of tenants recommending the company as a landlord.

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