SOLUTION ·
PUBLIC HOUSING
The public mission – powered by AI
Built for municipal housing companies delivering safety, accessibility, and consistent tenant experiences at scale. Avy adds structure and transparency to every tenant interaction.
Feature map
Support for large portfolios
Roles for service, operations and management
Documented case flow
GDPR and archive law compliant
Multilingual communication
Accessibility per WCAG 2.1 AA
Standardised processes
SLA and escalation rules
Reporting to board and owners
Secure login with BankID (Sweden)
Built-in CSI measurements
Adaptations for different needs
CUSTOMER STORIES
“If you are looking for a simple interface, smooth management of the customer journey and good integrations with other systems, Avy is a good choice.”
RESULTS
Better service to more tenants.
Public housing running on Avy see measurable improvements in CSI and case quality.
10.8
Customer Satisfaction
73%
Average user engagement
57 years
Average age of app users
Over 100k