CAPABILITY ·

AI AGENTS

Agentic AI built for tenants and property teams

Deploy AI agents that help tenants, support operational teams, and continuously improve the tenant experience. From automated support and case handling to proactive insights and community monitoring, Avy's Agentic AI platform works around the clock.

TENANT-FACING AI

AI support available 24/7

Help tenants get instant answers, resolve issues faster, and access support in any language without waiting for office hours.

Davy Tenant AI Agent

~61% of tenant inquiries automatically resolved

24/7 support in any language

Image-based case intake and classification

Seamless escalation to property teams when needed

OPERATOR-FACING AI

AI that supports your teams

Equip customer service and property management teams with AI-powered tools that improve efficiency and help identify issues before they escalate.

Admin AI Agent for operational support

AI Insights Engine for continuous analysis

Real-time pattern and trend detection

Identification of recurring tenant issues

Actionable recommendations for property teams

AGENTIC INFRASTRUCTURE

A flexible framework for intelligent automation

Configure AI agents to fit your organisation, properties, and processes while maintaining full control over knowledge, permissions, and behaviour.

Agentic Framework for multi-agent orchestration

Agent configuration per property company

Customer-specific knowledge base

Secure agentic tool access

Continuous learning and optimisation

COMMUNITY AI

Monitor community health automatically

Community AI continuously reviews tenant interactions and discussions to identify situations that require attention from property teams.

AI-powered monitoring of community discussions

Detection of safety and security-related concerns

Identification of maintenance and property-related issues

Escalation of urgent matters to the right team

Improved visibility into tenant sentiment and community wellbeing

Feature map

Davy Tenant AI Agent

24/7 multilingual support

AI-powered self-service

Image-based case intake

Admin AI Agent

AI Insights Engine

Real-time pattern detection

Community AI Agent

Safety and security monitoring

Maintenance issue detection

Customer-specific knowledge base

Agentic Framework

Agent configuration

CUSTOMER STORIES

“AI highlights the importance of our employees. Davy creates time for us to meet the student when it is really needed.”

RESULTS

AI that delivers measurable outcomes

Combine tenant-facing and operator-facing AI to improve service quality, increase efficiency, and proactively manage tenant engagement.

~61%

of inquiries automatically resolved

24/7

tenant support availability

Faster

response and resolution times

Reduced

workload for customer service teams

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