Capability ·
Insights
Insights that turn tenant data into action
Understand how tenants engage with your platform, community, and AI services. Gain real-time visibility into adoption, engagement, and support behaviour to make better decisions and continuously improve the tenant experience.
ADOPTION INSIGHTS
Understand platform adoption and engagement
Track how tenants use your digital services and identify opportunities to increase adoption across properties and tenant groups.
Platform adoption and activation rates
App and web engagement metrics
Feature usage and tenant journeys
Property and portfolio-level benchmarks
COMMUNITY INSIGHTS
Measure engagement across your tenant community
Understand how tenants interact with content, events, surveys, and each other to build stronger communities and improve participation.
Community activity and participation trends
Survey response rates and sentiment analysis
Engagement by property and tenant segment
Popular topics and discussion trends
DAVY INSIGHTS
See how AI impacts tenant support
Track how Davy helps tenants find answers, resolve issues, and reduce support demand while continuously improving AI performance.
Davy usage and adoption metrics
AI resolution and deflection rates
Most common tenant questions
Knowledge gaps and improvement recommendations
Feature map
Platform adoption dashboard
Activation and engagement metrics
Feature usage analytics
Property benchmarking
Community participation insights
Survey analytics
Sentiment analysis
Discussion trends
Davy usage dashboard
AI resolution tracking
Knowledge gap analysis
Portfolio-level reporting
CUSTOMER STORIES
"Ongoing AI analysis of interactions allows us to detect problems early, act quickly and subsequently assess the impact of actions."
RESULTS
Data that drives better tenant experiences
Transform tenant interactions into actionable insights that improve adoption, engagement, and operational efficiency.
Higher
platform adoption across properties
Increased
community participation
Improved
tenant engagement
Greater AI