Avy Tenant Experience Platform & Vitec

If you are currently using Vitec's Property System and considering the Avy Tenant Experience Platform, here you will find more information about added values, technical information and references to Real Estate Operators who have already realized the benefits.

Value Added by Avy Tenant Experience Platform

! 01

Increased value of Vitec systems

By connecting Avy with Vitec but also other systems such as IMD, digital access, booking, stairwell boards, you get a unified customer journey and more out of your other systems.

! 02

New recurring revenue

Through our digital platform and already developed tenant services, you can get started faster and offer increased service to your tenants.

! 03

Cost savings

We address critical processes in the tenant journey and realize great values related to, among other things, the process of moving in, communication, case management and payment of rent/avi.

! 04

Increased customer satisfaction

The platform offers better customer service and increased accessibility to tenants which is reflected in improved customer satisfaction.

! 05

Reduced risk of lock-in

Tired of having one system handle everything? With the help of Avy, the development of the digital housing journey of the future is shifted to a relationship with us and integrated with your real estate system.

Co-pilot Davy

Get more out of Vitec by
AI in case management

Our AI copilot is fully integrated with Vitec Technical Management and enables the following;

Self-service

Copilot Davy reduces incoming queries by up to 40%.

Chat mellan Davy och boende om parkeringskostand

Increased customer service

Davy is available and responds at all hours of the day - regardless of language.

En chat där den boende skriver på arabiska och Davy svarar på arabiska.

Increased quality

On incoming cases and reduced burden on the managing organization.

En chat där en boende har problem med en läckande diskho. Davy ber om en bild för att kunna ge råd eller skapa en serviceanmälan.

Fully integrated with Vitec Technical Management

Submit a case at the unit and action level. Follow the status and get feedback in Avy Tenant Experience Platform.

Companies with Vitec that chose Avy

Heba logotypHökerum Fastigheter logotypSveafastigheters logotypNeobos logotypAranäs Fastigheter logotypKnivstabostäders logotypEnköpings Hyresbostäders logotypSvalövs Bostäders logotypMannerssons logotypMagnolia logotypPrimulas logotypBohild logotyp

More about the Vitec integration

Our ecosystem of diverse partners is an important foundation for delivering a market-leading Tenant Experience Platform. We have been integrating with Vitec for many years and are working to simplify for our customers. An in-depth integration with Vitec can be found in the Technical Manual below.

Integration with Vitec Hire and Vitec Technical Management

Import contract, property and tenant data via FastAPI
Two-way synchronization of contact information
Complete integration of case management with Vitec Technical Management (cases are submitted at the right level and status update)
Visualize rental and PDF and readback of payment status in the Tenant Experience Platform
En cirkel som visar Avys ekosystem av integrationer med Verksamhetssytem, Betalning, Fakturadistribution, Boendetjänster mm
En mobil som visar olika boendetjänster såsom hemförsäkring, elavtal m.fl

How is value created with Residential Services?

Better service

The Tenant Experience Platform makes Property Management simple and smooth with services adapted to both the trip and the needs of the tenant. Avy delivers the right service at the right time — always with market-leading conditions.

Increased security for all

When moving in, tenants have access to insurance for the home and the possibility of insuring the rent. This creates not only increased security but also financial security for both tenants and housing operators.

New sources of revenue

Avy's large customer base allows it to offer preferential deals that generate revenue for both housing companies and service providers. This creates new opportunities for both increased service and higher profitability.

customer case

Why did you choose
Avy

Christoffer Greijer, IT and Digitalisation Manager at Enköpings Hyresbostäder gives his view on how they reasoned when they chose the Avy Tenant Experience Platform to complement Vitec's business system.

“Avy has an established and simple product”

“We want to meet the needs and desires of our customers now and in the future”

“If you are looking for a simple interface, smooth management of the customer journey and good integrations with other systems, Avy is a good choice.”
Christoffer Greijer
Enköpings Rental Housing

Ready for the Tenant Experience Platform?
We will be happy to tell you more.

Book a demo
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