Who we are
We are the leading Tenant Experience platform in the Nordics and by working with our customers, we create fantastic tenant experiences for 300,000 households throughout the Nordic region.
What we do
We have worked hand in hand with our customers, partners, and employees over the past eight years to develop the digital tenant experience and have, collectively, created the Nordic region’s leading Tenant Experience platform. We have reached over 300,000 households and are there for 18% of all of Sweden’s tenants. We continue to break grounds, transforming housing into something more than just bricks and mortar – a sustainable, straightforward, and secure tenant experience.
From apartment living to tenant experience
Our vision, here at Avy-Tmpl, is to transform housing from simply providing a roof over your head to providing a worry-free, secure, and sustainable tenant experience. Our focus is on the people who live in the properties, rather than on the properties themselves. We know that better service, nicer homes, and improved quality of life lay the foundations for customer satisfaction and ongoing commercial development for housing and management companies.
We have developed our housing platform to meet tenants’ collective needs – what we call “the customer journey”. This “outside in” perspective is clearly displayed in the interface and in the natural, easy-to-use processes for tenants.
Our focus on the tenant makes interfaces and processes easy, with our customers reporting up to 90% of tenants and residents using the app regularly every month.Engagement is key to making an impact and generating increased value.
The majority of housing operators nowadays want the ability to offer their tenants a wide range of services that enhance the overall service level – services such as digital access, booking, ticket management, energy visualisation, nudging, payments, key distribution, tenant services, etc. All of which requires “cross-border” cooperation.Working with providers who offer open systems with maximum flexibility and control is of considerable strategic value to the housing sector.
Our housing platform is part of a digital ecosystem surrounding the property.We have off-the-shelf integrations, and partnerships with over 25 established system providers in Sweden.
Technology has begun to make its mark on property companies’ businesses and their ability to generate value, over and above the internal focus provided by the property systems. Avy-Tmpl has worked to create increased value for many years now, with specific focus on the digital customer journey. This focus has resulted in our current position as the Nordic region’s leader in our field.No one has the solution to every customer’s needs, but our customers and tenants appreciate our ability to create value throughout the customer journey.
We are currently the Nordic region’s leader in our segment – the digital customer journey – and our list of satisfied customers includes both private and public housing companies.We work with over 50 leading housing companies and have a product that is used by almost 20% of Sweden’s tenants.