Tenant Management
The customer platform
for real estate.
Other systems document the work — our AI agents do it.
500,000+ homes managed in Avy · Trusted by leading real estate companies
MEET THE AVY PLATFORM
How the customer platform works
Service, cases and communication in one place – on top of your existing property system.
Tenant experience
Native iOS, Android and web under your brand. Self-service for everything from leases and payments to bookings and documents, configurable down to property level.
Tenant Support
Configurable case inbox, AI-assisted classification and routing, multilingual support and a full Tenant 360 view — backed by Davy AI Assistant and the Admin Copilot.
Tenant Communication
Notice board, push notifications and move-in / move-out journeys. Event-triggered messaging, a centralised document library and community surveys, all in one place.
Tenant insights
Real-time visibility into platform adoption, community engagement and Davy AI performance — benchmark properties, track activation and close knowledge gaps.
Marketplace
The Avy Marketplace brings insurance, electricity, broadband and more into the tenant app. Embedded partner journeys plus your own configurable add-ons and product catalogue.
CUSTOMER STORIES
“Now we can spend more time in the face-to-face meeting, where we really make a difference for our students.”
ResultS
Measurable impact from the first quarter.
Clients using Avy see fast improvements in volume, lead times, and customer satisfaction — without changing their PMS.
Fewer
inbound cases
Faster
handling first response within minutes
Increased
customer satisfaction
98%
tenants on the app
activated within 90 days