Getting started with Avy-Tmpl

You know your properties best. We help you be the best when it comes to taking care of your customers, too.

Contact us today to find out more about how Avy-Tmpl can improve your property business – we will get back to you straight away.

    Tenant app

    The hub for everything to do with your housing. It’s where residents can pay bills, book shared spaces, shop additional services, obtain information and chat to their neighbours and managers.

    A service innovation

    Our app enables residents to manage all of the basic functionality, such as rent payments, issue reporting, accessing information flows, and making bookings for their homes. But it also gives them access to carefully selected services and products – all to improve the overall housing experience.

    The tenant app generates added value for customers by bringing pretty much everything home-related together in one place. 88% download the app when they move in, and over 70% use it every week. An average of 55-70% of all users pay their rent via the app.

    • Payments

    • Housing services

    • Bookings

    • Issue reporting

    • Information

    • Communication

    • Customer surveys

    • Community

    • IMD visualisation

    • Moving in service

    • Signing contracts

    • Upgrade services

    Marketplace for services

    Our constantly updated offering includes the market’s most advantageous housing services and agreements, all neatly packaged to create a seamless user experience within the tenant app. And as a property owner/manager, you can offer a comprehensive home services package from quality-assured providers and generate new revenue streams for your business – right from day one.

    The system is also designed to enable you to customise the offering with your own in-house range of services.

    A readily available services package

      Insurance

      Automatic householders’ comprehensive insurance for new residents, and no-fault liability insurance for up to three months.

      Storage

      Smart storage with an online overview and on-demand delivery directly to the home.

      Electricity contracts

      100% sustainable electricity with price guarantees and no fixed terms or notice periods. Residents can sign a contract, monitor their energy consumption, and pay invoices directly, via the app.

      Home service

      RUT and ROT- services with everything from moving in and out cleaning services to renovation.

      Tv and broadband

      Enjoy free additional TV-channels for several months and individual offerings regarding broadband.

      Security

      Fire- and first aid kit for the home i just a click.

    Data & customer insights

    Transparent analysis platform that helps you understand your customers’ needs and hence take better informed decisions, provide more a relevant service, and increase conversion rates.

    Develop your business with the right insights

    Learn what your customers want and need, and develop your business. With data and insights, our platform gives you ongoing information on the most commonly used functions, the most appreciated housing services, the way your customers use the app, and much more besides. It’s the ideal way to increase the relevance of your service and the selective efficiency of your offering.

    • User data

      Per geographical area, property type, or specific object.

    • Visitor data

      Number of visitors and time spent. Total per category or product.

    • Number of orders

      Number of orders – total/per property/per object.

    • Customer satisfaction

      How satisfied residents are in different housing experience categories.

    • Conversion rate

      Conversion rate for services or products per property type or user type.

    • Sales

      Total sales for housing, category, product, or property.

    • Engagement

      User engagement, app opening frequency and feedback on emails and campaigns.

    • Payment data

      Payment patterns per geographical area, property type, or specific object.

    • Customer surveys

      Surveys for insights into customer needs and expectations.

    Knowledge that produces results

    Knowing your customers leads to relevant services, increased trust, and the opportunity to offer the right service at the right time.

    This is a real life example from one of our customers.

    • 58%

      Conversion on electricty contracts

    • 100%

      Conversion on home insurance

    Integration framework

    Avy-Tmpl works in partnership with the majority of the Nordic region’s leading property management systems and a substantial number of leading service providers in their field, which enables us to provide an integrated service with wide-ranging functionality and minimal manual tweaking for your operations.

    Avy-Tmpl’s digital ecosystem

    Strong partnerships, integration, and efficient APIs are a must in offering a comprehensive digital housing service that no individual provider can supply. It’s also a must for smooth implementation that helps ensure savings on multiple fronts within the customer’s organisation. See below for an overview of the systems to which we connect seamlessly.